🎉 Big News:Bagel AI just dropped on Google Cloud Marketplace

Why Product Teams Replace
Unwrap AI with Bagel AI

When teams move from Unwrap.ai to Bagel AI, they stop reading summaries and start making decisions. Bagel AI connects customer feedback to real business outcomes so instead of just seeing what users talk about, you see which issues affect revenue, renewals, and growth, and what to do next.

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Jira
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Loved by leading product teams at
zencity
hivebrite
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honeybook
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When Feedback Needs More Than Themes

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Know What to Build, Not Just What Was Said

Unwrap.ai shows what customers are talking about. Bagel AI connects every signal to revenue impact, renewal risk, or expansion opportunity so you know which requests actually matter to the business, not just which ones are popular.

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Cut the Noise, Keep the Signal

Bagel AI doesn’t stop at clustering feedback. It ranks every theme by business value using your company data. No extra tagging or dashboards. Just clear priorities that reflect what drives growth or prevents churn.

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Context Without the Chasing

See customer voice, account value, and delivery status together in one place. Bagel AI links every request to your CRM and support tools so you never need to jump between spreadsheets, reports, or Slack threads to understand what’s next.

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Use the Tools You Already Work In

No new platforms to learn. No extra dashboards. Bagel AI brings business context directly into Salesforce, Jira, and Slack so insights appear exactly where product and GTM teams already make decisions.

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Everyone Sees the Same Picture

Bagel AI keeps product, sales, and success teams aligned. Every update, blocker, and opportunity is shared in context, so decisions happen faster and everyone moves toward the same measurable outcomes.

How Bagel AI Goes Beyond Unwrap.ai

What Bagel AI Does
See which feedback affects renewals, churn, or open deals
Where Unwrap.ai Misses
Surfaces themes but doesn’t show which issues tie to revenue
What Bagel AI Does
Prioritize product work based on financial and customer impact
Where Unwrap.ai Misses
Ranks by frequency or sentiment, not by business value
What Bagel AI Does
Get context from every system in one view: Salesforce, Jira, Slack, Zendesk and more
Where Unwrap.ai Misses
Keeps feedback in its own dashboards, disconnected from daily workflows
What Bagel AI Does
Act fast with insights that appear where teams already work
Where Unwrap.ai Misses
Requires switching tools to review and interpret results
What Bagel AI Does
Track if fixes actually changed pipeline or retention
Where Unwrap.ai Misses
Stops once insights are delivered, no feedback loop on outcomes
What Bagel AI Does
Align Product, Sales, and Success around shared customer signals
Where Unwrap.ai Misses
Feedback stays siloed inside CX or research functions
What Bagel AI Does
Adapt decisions as markets shift, using real-time linked data
Where Unwrap.ai Misses
Static reports, no dynamic link between product and business performance
What Bagel AI Does
Build a roadmap that reflects customer value, not just customer volume
Where Unwrap.ai Misses
Groups feedback by topic but misses which accounts or tiers it affects

Your data is safe with us

Bagel AI ensures top-tier security and compliance, protecting your feedback, roadmaps, and outcomes while seamlessly integrating with your tools. Focus on impact with confidence.

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The AI product teams actually trust

From Feedback Noise to Revenue-Ready Roadmaps

Most tools stop at summarizing feedback. Bagel AI ties every request to revenue, churn risk, and customer impact then turns it into prioritized action your team can deliver now.

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Your tools. Your workflows.
Smarter With AI.

Disconnected tools stall growth. Bagel AI transforms unstructured feedback into actionable insights, embedding seamlessly into GTM workflows and tools – so every signal turns into action with minimal effort.

Some good words from our customers

“Bagel AI helps us uncover blind spotsblind spots bringing evidence from different channels (sales calls, support teams etc.) making our product decisions sharper and more aligned with growth.”

Tarek
Tarek Kamoun
CPTO, Hivebrite

“Bagel AI has been a crucial tool for us in turning GTM team feedbackturning GTM team feedback into quantifiable insights. It provides clear evidence to justify investment in new features, ensuring we make informed, high-impact product decisions.”

Ido Ivri
Ido Ivry
Co-Founder & CTO, Zencity

“Bagel AI is unmatched in the industry! The bespoke model built for HoneyBook helped us prioritize the most impactful featuresprioritize the most impactful features cutting through the noise of our large user base. Highly recommended!”

Daniel Benor
Daniel Benor
Head of Product Innovation, Honeybook

“Completes the long-time missing part between revenue, product and the customer. It is a product market fit pulseproduct market fit pulse on autopilot”

Leeor Tipalti
Leore Jacobs
VP Product Operations Tipalti

Feedback doesn’t die!
It just gets buried in sales calls, support tickets, and someone’s “follow-up” tab in the CRM.
Bagel AI connects the dots before it’s too late

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Ready to see Bagel AI in action?

Connect the dots between feedback, roadmaps, and business wins. 
Let Bagel AI show you how feedback drives impact.

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FAQ – You ask, we answer

Bagel AI goes beyond analyzing what customers say. It connects every product signal to real business impact such as revenue, churn risk, or deal blockers. While Unwrap surfaces themes and sentiment, Bagel shows you what to prioritize, why it matters, and how it drives measurable results for your company.

Unwrap.ai relies on shared NLP models that group feedback by similarity. Bagel builds a private AI model for every customer, trained on your company’s product data, CRM structure, and GTM context. This creates more accurate insights, tailored classifications, and recommendations that reflect your specific business priorities.

Not at all. Product teams use Bagel daily, but Sales, Success, and RevOps depend on it too. Bagel connects all departments around shared product signals tied to revenue. That means fewer silos, faster decisions, and complete visibility across the customer journey.

Yes. Bagel AI integrates directly with Jira, Salesforce, Slack, Zendesk, Gong, and Intercom. It brings business context into the tools your teams already use, so insights appear exactly where planning, selling, and support happen. No new dashboards required.

Bagel AI is headquartered in the United States and supports global organizations across North America, Europe, APAC, and LATAM. The platform is built for distributed teams with multi-language data, regional compliance, and cross-time-zone collaboration.

Yes. Bagel AI meets the highest enterprise standards for security and privacy. It supports SSO, role-based permissions, private VPC deployment, and SOC 2 Type II compliance. Detailed documentation is available for InfoSec and procurement teams on request.

Product and GTM teams that need to link decisions to business outcomes choose Bagel AI. Fast-growing SaaS companies, enterprise platforms, and PLG teams rely on Bagel to uncover which customer issues drive churn, renewals, or expansion—and to act on them automatically.

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