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Why Product Teams Replace Reforge Insights with Bagel AI

When product teams switch from Reforge Insights to Bagel AI, they stop tracking patterns and start deciding. Bagel AI connects every signal to business context so instead of just knowing what users are saying, you know what is at risk, what to prioritize, and how product work drives revenue, retention, or expansion.

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Jira
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Loved by leading product teams at
zencity
hivebrite
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honeybook

When Feedback Needs More Than Patterns

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Know What to Build, Not Just What Was Said

Reforge shows what users are talking about. Bagel AI connects each request to revenue risk, pipeline value, or churn potential so you know which problems actually matter to the business.

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Cut the Noise, Keep the Signal

Bagel’s AI reads every piece of feedback, tags it automatically, and ranks it by business impact. No trend summaries. No guesswork. Just the signal that actually matters.

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Context Without the Chasing

See revenue potential, customer voice, and delivery status in one view. Bagel links every request to real data so you do not need to check multiple docs, dashboards, or tabs.

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Use the Tools You Already Work In

No switching platforms. No new habits. Bagel AI brings the business context into Jira, Salesforce, and Slack. Insight shows up where the decision gets made.

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Everyone Sees the Same Picture

Bagel AI connects product and GTM teams around shared signals so sales, success, and product are aligned around the same priorities and the same outcomes.

How Bagel AI Goes Beyond Reforge Insights

What Bagel AI Does
Ties every feature request to revenue, churn risk, or account tier
Where Reforge Insights Misses
Lacks connection to business impact
What Bagel AI Does
Uses a dedicated AI model trained on your own GTM and product data
Where Reforge Insights Misses
Relies on general models that miss context or misclassify nuance
What Bagel AI Does
High accuracy with custom-trained AI per customer
Where Reforge Insights Misses
General theming, risk of misclassification
What Bagel AI Does
Flags blockers for high-value deals, not just volume
Where Reforge Insights Misses
Treats all feedback equally, regardless of customer value
What Bagel AI Does
Shows which features move pipeline, renewals, and upsell
Where Reforge Insights Misses
Highlights themes, but does not support revenue-driven prioritization
What Bagel AI Does
Pushes insight into Jira, Salesforce, and Zendesk and more for execution
Where Reforge Insights Misses
Shares feedback summaries, but not designed for integrated action
What Bagel AI Does
Keeps Sales, CS, and Product aligned with shared visibility
Where Reforge Insights Misses
Feedback remains siloed, GTM teams rarely see it in context
What Bagel AI Does
Follows adoption and results after launch
Where Reforge Insights Misses
Stops at insight delivery. No feedback loop on what worked
What Bagel AI Does
Made for cross-functional teams where product decisions must drive business results
Where Reforge Insights Misses
Built primarily for teams running volume-driven CX

Your data is safe with us

Bagel AI ensures top-tier security and compliance, protecting your feedback, roadmaps, and outcomes while seamlessly integrating with your tools. Focus on impact with confidence.

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The AI product teams actually trust

From Feedback Noise to Revenue-Ready Roadmaps

Most tools stop at summarizing feedback. Bagel AI ties every request to revenue, churn risk, and customer impact then turns it into prioritized action your team can deliver now.

We already replaced:
Integrations

Your tools. Your workflows.
Smarter With AI.

Disconnected tools stall growth. Bagel AI transforms unstructured feedback into actionable insights, embedding seamlessly into GTM workflows and tools – so every signal turns into action with minimal effort.

Some good words from our customers

“Bagel AI helps us uncover blind spotsblind spots bringing evidence from different channels (sales calls, support teams etc.) making our product decisions sharper and more aligned with growth.”

Tarek
Tarek Kamoun
CPTO, Hivebrite

“Bagel AI has been a crucial tool for us in turning GTM team feedbackturning GTM team feedback into quantifiable insights. It provides clear evidence to justify investment in new features, ensuring we make informed, high-impact product decisions.”

Ido Ivri
Ido Ivri
Co-Founder & CTO, Zencity

“Bagel AI is unmatched in the industry! The bespoke model built for HoneyBook helped us prioritize the most impactful featuresprioritize the most impactful features cutting through the noise of our large user base. Highly recommended!”

Daniel Benor
Daniel Benor
Head of Product Innovation, Honeybook

“Completes the long-time missing part between revenue, product and the customer. It is a product market fit pulseproduct market fit pulse on autopilot”

Leeor Tipalti
Leore Jacobs
VP Product Operations Tipalti

Feedback doesn’t die!
It just gets buried in sales calls, support tickets, and someone’s “follow-up” tab in the CRM.
Bagel AI connects the dots before it’s too late

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Ready to see Bagel AI in action?

Connect the dots between feedback, roadmaps, and business wins. 
Let Bagel AI show you how feedback drives impact.

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FAQ – You ask, we answer

Bagel AI goes beyond identifying feedback trends. It connects every product request to real business impact: revenue, churn risk, deal blockers, or expansion opportunities. Instead of surfacing general patterns, Bagel tells you what to build, why it matters, and how it affects the bottom line.

Reforge uses general-purpose AI models to group feedback into themes. Bagel builds a dedicated AI model for each customer, trained on your CRM, GTM structure, and product data. This means higher accuracy, better context, and insights that reflect your actual business priorities.

No. While product teams use Bagel AI every day, the platform is built to support Sales, Customer Success, Support, and RevOps too. Everyone sees the same product signals tied to revenue, so your entire org can prioritize based on business value, not gut feel.

Yes. Bagel AI connects directly with Jira, Salesforce, Zendesk, Slack, Gong, Intercom, and more. You do not need to switch tools or check another dashboard. Bagel brings insight into the systems your team already uses to plan, sell, and support.

Bagel AI is headquartered in the United States and supports teams across North America, Europe, APAC, and LATAM. The platform works across time zones, languages, and GTM structures so distributed product and GTM teams stay aligned no matter where they sit.

Yes. Bagel AI meets the standards of enterprise-grade security and privacy. It supports SSO, data residency preferences, role-based permissions, and full audit trails. For compliance or procurement reviews, our team provides documentation on request.

Teams that need to connect product decisions to business outcomes like ARR, retention, or deal velocity choose Bagel over Reforge. That includes fast-growing SaaS companies, enterprise platforms, PLG teams with monetization gaps, and product leaders tired of guessing what to build next.