Why Product Teams Replace Pendo Listen with Bagel AI
When product teams switch from Pendo Listen to Bagel AI, they stop managing requests and start delivering business outcomes. Bagel ties every piece of feedback to its potential impact, so you know exactly what to build, why it matters, and how it moves the numbers.
When Feedback Meets Revenue Context
Turn Feedback Into Product Wins
Feedback means nothing until it drives action. Bagel links every request to business impact, so you deliver what matters most to revenue and retention.
Let AI Do the Heavy Lifting
Bagel’s AI tags, triages, and surfaces insights from every channel, turning scattered feedback into clear priorities without manual slog.
Prioritize With Context
See revenue potential, customer voice, and delivery status in one view. No digging through tabs, email threads, or backlogs.
Stay in Your Flow
Work inside Jira, Salesforce, Gong, or Slack without breaking focus. Bagel brings the context to you, not the other way around.
Align Teams Instantly
Connect product work with GTM signals and AI insights so sales, success, and product stay on the same page.
How Bagel AI Goes Beyond Pendo Listen
Your data is safe with us
Bagel AI ensures top-tier security and compliance, protecting your feedback, roadmaps, and outcomes while seamlessly integrating with your tools. Focus on impact with confidence.
From Feedback Noise to Revenue-Ready Roadmaps
Most tools stop at summarizing feedback. Bagel AI ties every request to revenue, churn risk, and customer impact then turns it into prioritized action your team can deliver now.
Your tools. Your workflows.
Smarter With AI.
Disconnected tools stall growth. Bagel AI transforms unstructured feedback into actionable insights, embedding seamlessly into GTM workflows and tools – so every signal turns into action with minimal effort.
Some good words from our customers
“Bagel AI helps us uncover blind spotsblind spots bringing evidence from different channels (sales calls, support teams etc.) making our product decisions sharper and more aligned with growth.”
“Bagel AI has been a crucial tool for us in turning GTM team feedbackturning GTM team feedback into quantifiable insights. It provides clear evidence to justify investment in new features, ensuring we make informed, high-impact product decisions.”
“Bagel AI is unmatched in the industry! The bespoke model built for HoneyBook helped us prioritize the most impactful featuresprioritize the most impactful features cutting through the noise of our large user base. Highly recommended!”
“Completes the long-time missing part between revenue, product and the customer. It is a product market fit pulseproduct market fit pulse on autopilot”
Feedback doesn’t die!
It just gets buried in sales calls, support tickets, and someone’s “follow-up” tab in the CRM.
Bagel AI connects the dots before it’s too late
Ready to see Bagel AI in action?
Connect the dots between feedback, roadmaps, and business wins. 
Let Bagel AI show you how feedback drives impact.
FAQ – You ask, we answer
Bagel AI is the number one Pendo Listen alternative for teams that want more than organized feedback, they want business results. While Pendo Listen centralizes and categorizes customer input, Bagel AI connects every request to revenue impact, churn risk, and sales opportunities. That means you prioritize based on what drives growth, not just what is most common.
Pendo Listen’s AI summarizes and tags feedback. Bagel AI’s AI engine auto-triages every request, removes duplicates, learns your product taxonomy, and ranks opportunities by urgency and revenue potential. It is designed to turn feedback into a clear, prioritized action plan, which Pendo Listen leaves to manual work.
Bagel AI is built for cross-functional teams including product, sales, customer success, marketing, and leadership. Everyone works from the same real-time, GTM-aligned data. Pendo Listen users often have to create that alignment manually.
Yes. Bagel AI offers native integrations with Jira, Salesforce, Gong, Zendesk, Intercom, Slack, and more. Signals sync automatically, eliminating the copy-paste overhead or multiple-tab juggling that slows down Pendo Listen workflows.
Bagel AI operates globally with customers across North America, EMEA, and APAC. The platform supports distributed product teams, multilingual feedback, and localized taxonomies when needed.
Yes. Bagel AI meets enterprise-grade security standards with SOC 2 compliance, encryption in transit and at rest, role-based access controls, and rigorous uptime SLAs. This is a crucial requirement for companies replacing Pendo Listen in enterprise environments.
Fast-scaling SaaS businesses, large enterprise product organizations, and customer-focused teams choose Bagel AI when they need to:
-Link feedback directly to revenue and churn data
-Eliminate manual triage and tagging
-Align roadmaps with GTM and sales priorities in real time
-Replace multiple tools, including Pendo Listen, with one AI-driven platform
